FAQs

Do you deliver outside Metro Manila?  BACK TO TOP

Yes. We deliver nationwide.

Do you deliver outside Philippines?  BACK TO TOP

Due to customs issues, we don't deliver outside the Philippines since we can't guarantee the safety of your order.

Can I have my order picked up?  BACK TO TOP

Yes, just choose "LBC Branch Pickup" as your Delivery Method and write down the LBC branch in the shopping cart page comment box or contact us for your preferred branch.

How much will my delivery cost and how long before my order gets delivered?  BACK TO TOP

Metro Manila: same day or next day 10am-6pm
Lalamove/Grab = P200.00
LBC Branch Pickup = PHP300.00

Provincial: 3-5 Business Days
LBC Door to Door = PHP300.00
LBC Branch Pickup = PHP300.00
LBC Cash on Delivery = PHP300.00

Do you have a physical store?  BACK TO TOP

Sorry, we only cater online. All costumes details are provided in the products description.

How can I track or check for the status of my order?  BACK TO TOP

Just login to your account to check your order status or contact us.

1. For LBC Door to Door or LBC Branch Pickup, we will provide you with your tracking number once your order has been sent for delivery. You can track your package here: https://www.lbcexpress.com/track/.

2. For Lalamove and Grab, we will provide the tracking link.

How can I pay for my order?  BACK TO TOP

You can pay your order through the following:

How can I confirm my payment?  BACK TO TOP

After you have made your payment please text, call or email us the proof.

Landline: (02) 7753-5765
Mobile: 09062682427
Email: support@costumehouse.com.ph